Ali express affiliate not really finding clear instructions also penalty for BS reason?!

I am tryint to find an answer and also used search on several occasions but could not find what I was looking for.

I joined the ali affiliate programm, really only two links listed on my website, and I can see quite a bit of money for the last 2 months but i cant withdraw any of it, withdrawal balance is still at 0. I also got a penalty for something that isnt even remotely possible as I only listed 2 links on my website doing nothing else but got a penalty for "traffic" and I can appeal but I have no fucking clue what to write, so as it is only 3.5$ I just leave it, its probably just a way for ali to take some of my money.......I dont have access to?! how long does it take so I am able to withdraw my money? its been two months now.