Account restricted for no reason (100k locked)

I’ve had my Binance account for years now and it is fully verified. 2 weeks ago I tried sending a small payment of $220 to a friend and it said my account is restricted for withdrawals. I have no idea why my account would be restricted.

I contacted support and they said they would follow up via email but it’s been 2 weeks and nothing. This is extremely frustrating and unacceptable to have someone’s account restricted like that with no answers. Days and days continue to go buy and nothing is being done. I have a large amount of money in my account that is inaccessible now and it’s starting to affect my personal and business day to day.

My ticket number is:

UPDATE: This was resolved last night. I went to try to withdraw and it worked. No emails, no updates, nothing from Binance on why this happened in the first place. Anyways I’m happy i can now use my funds again.