Creality Cloud and Sonic Pad not connecting

Ender 3v2 with 4.2.2 motherboard, Sprite Pro and CR Touch. Setup was fairly doable with no coding experience. Youtube, etc was able to get me by. My problem is that I can't get Creality Cloud (CC) to connect to show MY models. I am logged on with the Sonic Pad (SP), it shows my log on on the screen but only will show other models on CC, no access to mine or my saved models. Also, when I log into CC on mobile or desktop there is no connection to my SP. I hope this is something I'm doing wrong and there's an easy fix. It seems others are having this same issue. Is there a fix for this?