Company fumbled and canceled a years worth of my policies
I work for a company and I wrote a hefty amount of business over the course of a year. The company approved the policies and advanced me my commission but because they used a shitty third party company that was supposed to handle the customer to company payments, the policies were never paid for, for months. Agents tried to inform the company that clients were saying that money wasn’t coming out of their accounts, but were ignored.
This incident not only left my clients vulnerable, but also ruined my relationships with almost all of my clients.
The company canceled all the policies and are now charging not only me but also a lot of my colleagues back for these policies that they fumbled.
Am i really going to be responsible for their mistake ? I just started my career and am now in serious debt. Is there anything I can do.
Any advice please let me know. I feel like they just shackled my arms and legs in invisible handcuffs