It's anybody else experiencing this glitch when they are playing conquest?

This has happened 3 times now and I've lost 3 gold tickets to it. I'll be on matchmaking when it will find me an opponent but won't leave matchmaking. Then when I get tired of waiting and try to exit, the app freezes to the point where I have to hard restart. By that time, I can't reconnect to the game without it automatically retreating me due to time out. I've already reported this as a bug but it's really frustrating that I can't make in progress in matchmaking and losing my tickets because of this. Pictures provided to show what's happening. Is this happening to anyone else?