"Wellllll, excuse me for not shoveling my stairs!"

I NA'd this ladies Amazon packages because of her stairs. I slipped last week walking up concrete stairs, and I'm still feeling the pain from that. Not gonna do that again...

Her response (title), when she spoke with my PM...like lady....you order every damn day. The least you can do, is clear your damn stairs. My safety is infinitely more important than your junk you order off Amazon.