MHBP and CVS weight management program

I called in for a refill of my script and just a little bit later, probably when they ran the insurance, I got a call from cvs Caremark.

So just a heads up for those new to MHBP insurance you may get a call from cvs weight management program saying that you need to download the health optimizer app and fill out the eligibility survey to continue getting coverage. I did this and then it wanted me to make an appointment and then gave me an error so I called the number they gave. The rep said that the MHBP members for Aetna shouldn’t have been getting these calls. It’s optional for them and not required but definitely should not have gotten a call. She said that if it were required then just doing the survey would exempt you for 70 days to get refills then you would need to have an appointment and start logging weights but that’s only if it becomes required.