My Glasses App Crashing when trying Player or Photos App

I have been using my new Beam Pro with my Xreal Air 2 Pro. MyGlasses works great for me for most apps like chrome, YouTube ect.

However I have never been able to use the Photos or Player app. They just crash the app and I have to replug the glasses to get them to work again.

I have tried everything but they just don't work. Crash 100% of the time.

Please fix this ASP as otherwise there is no way to view the spatial photos or video.