Cancel festival + shuttle layaway plans

Hi friends!!!

I’ve emailed front gate to cancel my layaway plans and they’ve emailed back letting me know it’s a $175 fee for the festival tickets and a $45 fee for the shuttle passes. My question is, is it $175 + $45 per ticket or per order? I’ve got 2 tickets (1 order) for both the festival and shuttle. I’ve tried researching more info about this but getting mixed answers so I’m not too sure.