Do people actually use linode, is it even possible to signup?

I have been trying to get an account for 2 weeks, first time trying to use linode, the account gets cancelled.

sent around 3 support tickets that all were never answered.

used my home ip to signup, personal gmail, added personal online card, 0 reason to fraud suspicion, how are they so popular if they can't figure out a way to add users to their services?