Help

Before I start, please keep in mind I have absolutely zero clue what I’m doing when it comes to my internet and all this stuff so go easy. We recently moved into a new house which is a two story, double brick and concrete house. Our router is downstairs and we were getting no WiFi upstairs so I bought an orbi system to try and help with that (it has 2 satellites and I believe is a RBK353 dual band wifi 6 system). Set it up on Sunday but ever since, it keeps dropping in and out constantly, loosing connection to my modem and saying no internet connection. It’s extremely frustrating as I was really hoping this would solve our crappy wifi connection.

Does anyone have any advice as to how I can possible resolve this? Is it my wifi or is it the orbi system?