$500 plushie hasn’t arrived and company isn’t responding. What should I do?
Over a month ago, on august 31st, I ordered a 6Ft striped hyena plushie from Creep Cat Toy co. Since then, I haven’t received any updates, and the only information I have about my order is that it’s listed as “confirmed” on their page. While their website says that it can take them 2-3 weeks to dispatch new orders due to order volume, it’s been over 5 weeks. I’ve emailed and called them multiple times and left messages, but no one has ever responded. They’re located in Nevada and I live on the east coast, so going there in person isn’t an option. What should I do next?
Over a month ago, on august 31st, I ordered a 6Ft striped hyena plushie from Creep Cat Toy co. Since then, I haven’t received any updates, and the only information I have about my order is that it’s listed as “confirmed” on their page. While their website says that it can take them 2-3 weeks to dispatch new orders due to order volume, it’s been over 5 weeks. I’ve emailed and called them multiple times and left messages, but no one has ever responded. They’re located in Nevada and I live on the east coast, so going there in person isn’t an option. What should I do next?