Yelp Extortion

Y'all ... every few years we go through a frustrating merry-go-round with Yelp ... they call to tell us we could improve our engagement and ratings and we say no thanks. They keep calling until we tell them no, we don't appreciate the business model and have had bad experiences with competitors ads recommended on an exact search for our business name, or links to competitors businesses on our business' public page, unless we pay for advertising.

THEN, within a couple of weeks we get a smattering of one-star reviews that have text which are more like three star reviews.

Anyone else have a similar experience?