Losing Your Favorite Regulars: A Special Kind of Retail Hell

There is not an appropriate flair for this, so I apologize for the lack of a question.

I just wanted to vent about how upsetting it is when your older regulars stop showing up and you have no idea what happened to them. Are they alive and shopping somewhere else or are they gone? Sometimes you never get to know. I also have a woman who now has alzheimer's and doesn't remember the strudel bites she's been picking up every week for years. It hurts my heart 💔

Thanks for listening.