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TacoTruckRampage

2024-09-16 16:24:27

StubHub Ticket Issue (Boston)

TacoTruckRampage

2024-09-16 16:57:55

Pearl Jam - Boston

TacoTruckRampage

2024-09-16 16:31:17

Pearl Jam - StubHub Issues

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Vivid Seats Issue-my two cents! Last night I waited on hold for 45 minutes with Vivid customer service AT THE GATE while seller resent link to my email with updated QR code. Then I could open them in MLB ballpark app. Check before you go!! They need to be in MLB app! Happy ending, just got email credit from Vivid for full amount & saw a freaking awesome show, missed Glen but…😎

1726515662
Thats awesome you got in! Unfortunately, we just didn’t put it together until we got to the show. Normally the tickets transfer right to the MLB app and I think being busy and the excitement for the show it just didn’t click that we were walking into an issue. Yeah we got an updated link to tickets that look like they do in the MLB app (still no tickets showed in the app) after the show started and after we left. StubHub in all the prior calls before the show started said that there wasn’t much they could do and they would send an email for a refund. We didn’t see a need to wait around as it appeared nothing could be done.

1726588359
I was able to transfer tickets I sold on StubHub to the buyer from within the MLB app at around 12:30 pm. Before then I was planning on meeting the buyer at the venue, which I clearly listed on the ticket. Sounds like whoever sold you the tickets did not know about the restrictions on ticketing for the event and did not correctly transfer you the tickets once they did become available for transfer in the MLB app. Group I helped out got in just fine. I was in communication with them directly.

1726507491
Well we certainly wish we had a seller like you! There was zero communication from the seller in our situation. Shame on us for not reading the fine print about having to meet up with the seller until we arrived at Fenway (we feel less like dummies since a good deal of people were there who didn’t know about that situation either and who didn’t have a seller contact them), but no effort was made by our seller to transfer or meet up. When we called StubHub they told us to contact the seller… but we had no info for the seller to be able to contact them. It felt like we were in bizarro world. Then StubHub said they would try to contact the seller, but that never seemed to happen.

1726509388
Now you have me nervous. We bought tickets via StubHub. Our tickets are showing in the “mlb.amosa.app” (see the image) but not the MLB Ballpark app. They “look” legit, complete with floating baseballs and the QR code changing every few seconds. Wondering if your tickets were the same?

1726573337
Hey! So I think you might be good there. What happened to us is we arrived at 5:30 and were denied entrance. Then by 6:15 and after multiple callas with StubHub, it was decided that there was nothing they could do and they would send an email after some kind of approval with the option to purchase new tickets or ask for a refund. So we left because we didn’t want to pay for tickets at the ticket office and figured that since StubHub told us no dice, as well as Fenway, it was not going to happen (also StubHub could not give us a timeframe on when the email for for other tickets or a refund would come). However, at 6:45 while we were on our way home we got links to tickets that looked like the ones you have. Still not in the MLB app, but the ticket at least looked like it would in the MLB app. We wish they had come before the show started, but by that point we were already on our way home and did not want to deal with parking again.

1726586577
That’s awesome, glad you had no issues 😊Did they get transferred to your MLB app? We never had the tickets transferred to the MLB app from the seller. The seller also never contacted us to arrange another way to meet them.

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